NOTE:
If hockey is cancelled by a governing body and/or the Town of Whitby at any point during the season the WGHA may provide a pro-rated refund.
House League Refund / Withdrawal
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Prior to the start of hockey
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Amount paid to date less $50 to cover credit card processing, registration system fees and administrative costs.
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Up to October 31st
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If there is a wait list in the division and the spot can be filled a refund may be provided based on the amount paid to date less $200 to cover credit card processing, registration system fees, administrative costs, player insurance, jersey/socks and ice times in October. If there is not a player on the waitlist a refund will not be issued.
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November 1st onwards
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No refunds will be provided to players who voluntarily withdraw on or after November 1st, 2025 for any reason.
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Refunds will be processed monthly.
WGHA Representative Refund / Withdrawal
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Prior to the start of hockey
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Amount paid to date less $50 to cover credit card processing, registration system fees and administrative costs.
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After the start of hockey
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No refunds will be provided for Representative players who voluntarily withdraw under any circumstances.
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Refunds will be processed monthly.
WGHA Illness\Injury Refund Policy
Refunds related to injuries/illnesses must be requested online through the website link below and must be submitted within 30-days of the date of the injury. A copy of the doctor’s note must be provided to the WGHA Registrar – [email protected] before the refund can be issued.
No refunds will be granted under any circumstance effective November 1st, 2025
All members of the WGHA are expected to conduct themselves in a responsible manner, and observe all public health, OWHA, and facility polices at all times.
Our Code of Conduct, along with policies, procedures and rules outlined within all WGHA/OWHA/Hockey Canada documents, identifies the standard of behaviour which is expected by all Ontario Women's Hockey Association (OWHA) and WGHA members. This includes athletes, coaches, parents, directors, volunteers, staff, dressing room monitors and others. Any breach of any policy, procedure, rule or other direction of the WGHA/OWHA/Hockey Canada may result in disciplinary action, up to and including expulsion from all WGHA events.
No refunds will be provided for any time missed as a result of such disciplinary action.
To initiate the refund process, you must first complete the WGHA Refund Request Form.